Which action best supports formalizing referral processes and responsibilities with DFPS and partner agencies?

• A. To share client identifying information broadly.
• B. To formalize referral processes, responsibilities, and communication timelines.
• C. To limit interagency collaboration.
• D. To delay referrals.

Answer: (B)

Formalizing referral processes and responsibilities with DFPS and partner agencies ensures a coordinated, timely, and accountable response to safeguarding children. When there is a clear, written protocol, everyone knows who is responsible for initiating referrals, what information must be shared, and what the exact communication timelines are. This reduces confusion, speeds up action, and makes it easier to track where a case is in the process and who is handling it at each step. It also supports appropriate information sharing by defining who needs to know what, through secure, approved channels, so confidentiality is maintained while necessary collaboration occurs. Aligning these processes with state requirements helps ensure compliance and consistency across agencies, which is essential for protecting children.

Sharing client identifying information broadly misses the mark because it risks privacy and safety; limiting interagency collaboration undermines the flow of critical information needed to protect a child; and delaying referrals can leave a child in unsafe situations and may violate mandated reporting timelines.